Shipping

ORDER PROCESSING

We strive to process every order within 1 working day of receiving the confirmation. However, under exceptional and busy festive periods it may take up to 2 working days to process your order.

Successfully places orders should receive an e-mail confirmation with the order details. If you haven’t received your e-mail then kindly check your spam folder. Failing that, please do get in touch with us via our contact us page. 

Please review the order to ensure all the details are correct including the address and contact number. HVNLY isn’t responsible for incorrect information filled by customers during order details. Any returned orders due to incorrect information will get a refund minus the shipping cost. Under such circumstances we would ask you to place the order again with correct information.

SHIPPING TIMELINE

Perfumes are generally transported by road as they are classed as hazardous goods due to their alcohol content. We use a courier service to deliver your purchase. So depending on your location within India, it generally takes between 5 to 7 working days, sometime it can take up to 10 working days.

SHIPPING DESTINATION

Currently, we ship only within in India.
We are working with our shipping partner to extend the service internationally, so please watch the space.

SHIPPING CHARGES

The shipping charges may vary depending up on your state and location in India. We offer free shipping for orders over Rs 1,000.

ORDER STATUS

We send you e-mail once your order is processed. If. You haven’t received an e-mail, kindly check your junk mail first. You can also check in the status of your order by logging in to your account and visiting the orders section.